Technology is a core part of how we communicate, teach, and connect at The Elsie Academy. From student login help to device troubleshooting, this section gives families easy access to the tech support they need. Whether your child is having difficulty accessing a school app or you need help navigating ProCare, our team is here to resolve issues quickly so learning never has to stop.
Get step-by-step guidance to help your child log in to school platforms, including ProCare, student portals, and learning management systems used in the classroom.
Submit a password reset request for your child's school account. This is handled securely and a new password will be provided through the appropriate channel.
Find links and instructions for all school-approved applications your child uses for learning, communication, and classroom activities throughout the academic year.
Get support for school-issued or personal devices used for schoolwork. This includes help with connectivity, software issues, screen problems, or device performance concerns.
Access help resources specifically for the ProCare platform, which is used for check-in, check-out, messaging, and staying connected with your child's daily school activities.
Response Time
A team member will respond within 24–48 hours. For urgent matters, please call the front office directly at (904) 619-5590.